As a branch, Julian Wadden have now been open for 12 weeks and in this time, we have taken on a total of 113 instructions between Sales and Lettings. As many of you will know during this time we were running our 0% campaign, which has been absolutely fantastic and many Vendors and Landlords have benefitted from a fantastic service, free of charge!

We thought it would be nice to share with you some of the thoughts of our Landlords, Tenants, Applicants, Viewers, Vendors and Buyers in the form of their testimonials regarding the service we have provided them with, and how they feel about Julian Wadden Stockport Exchange…

 

Applicant after a Viewing, Rachael for Lettings Property…

Overall Service: Outstanding.

Comments: ‘Gemma …was extremely friendly and professional both over the phone and at the property. I’ve been to see about 15 properties and she is the most professional agent I’ve dealt with. She explained all about the property, gave me the info sheet and a form if I wanted to make an offer and explained how the process worked. This made it very clear and easy to understand for me as prospective tenant. She also called the next day to ask about my interest but also asked for feedback… Gemma was great and she is real asset to your company.’

 

Vendor, Tamzin…

Main Reason for Choosing Julian Wadden: ‘Recommended by a friend who was also selling with another branch!’

Comments: ‘No complaints whatsoever! Melissa was absolutely amazing, listened to me moan and panic and talked me through everything I was unsure of and explained it so well. We got everything done so quickly and sold and completed in 7 weeks! Could not thank her enough! What an amazing team and branch you have!’

 

Landlord, Stuart…

Main Reason: ‘Gemma approached me whilst I had my property to let with another agent and I felt her professional approach was the over-riding factor for choosing Julian Wadden. I was being quite let down with the service from them and from my initial contact with Gemma I was immediately impressed.’

Comments: ‘I cannot recommend your company and Gemma Francis highly enough and my property was let within 48 hours of signing up with you and throughout the process I was kept up to date and fully informed of each stage of the process. As a first time landlord this was very important to me and I feel that Gemma totally understood my situation and was very helpful and professional throughout every stage and I she is very much an asset to your company and I have since suggested to friends and colleagues your services.’

 

Landlord, Sandra…

Friendly Professional: ‘When Gemma visited me at the rental property she was always very professional and polite. I understand Gemma had then only just joined your company yet was very calm and knowledgeable and developed a good rapport with me straight away.’

Comments: ‘From the first phone call your office provided a speedy and efficient service. We agreed to put the property on the market sooner than I had originally envisaged, however this prompted a deadline to meet. The property let in the first day of viewing. As we were moving out of the property into a new house purchase, (with all the usual stresses!) the management of the rental property by Julian Wadden really helped take the stress away which was particularly helpful too as a first-time landlord. Thank you.’

 

Landlord, Kate…

Rate Service: ‘First class, very professional ten out of ten’.

Comments: ‘I have been very happy with the service I have received from all the staff members that I have come into contact with including the sales and Lettings team at Reddish, the Lettings team at Stockport and the Lettings Management team’

 

Landlord, Aaseem…

Comments: ‘Having one person to deal with throughout is excellent. Please continue to provide excellent service as its truly appreciated. I have already recommended someone else to your Stockport branch, because I found the staff so helpful. Nothing seems to be too much trouble. Thank you.’

 

Tenant, Helen…

Comments:Fantastic service from Julian Wadden, but particularly Gemma Francis. Knowledgeable and extremely professional as well as being friendly and warm, made us feel very at ease through the whole process and confident in the decision we were making. Thank you.’

 

Tenant, Rachel…

Would Recommend: ‘Yes’

Main Reason: ‘Staff are Very approachable and helpful. The service you provide is excellent.’

 

If this is the kind of service that you are looking for and you have a property that you would like to Rent out, or Sell please do give us a call on 0161 474 8668.